Elizabeth talks with Paul about his behind the scenes look at the giant Lufthansa Cargo and Maintenance facility at the Frankfurt airport. Find out if he really did get to tour the Animal Lounge and kick the tires on the 747-8. Actually he only gently stroked one. Kicking seemed a bit risky. There will be [...]
Contributing correspondent to Traveling and Executive Editor of Smarter Travel.com, Ann Banas chats with Paul and Elizabeth about the few remaining airlines that still serve snacks and even real food in the air. All three of us agree that the best inflight food even in this day and age is to be found on Hawaiian [...]
TSA Administrator John S. Pistole talks with Paul and Elizabeth at the event marking the opening of new security pre check lanes at John Wayne Airport in Orange County, California. Pistole talks about the need for vigilant screening but also a sensible approach to being able to assess risk and narrow the numbers of passengers [...]
Paul chats with Mats Jacobsen, international sales vice president for Air Berlin on the inaugural from Los Angeles to Berlin in May. Mat’s talks about the beginnings of the airline in Oregon in 1978 and how it has grown to be the second largest airline in Germany. Frequent contributor to Traveling, Norm Sklarewitz, joins in [...]
The first inflight meal service was served 85 years ago. Paul and Elizabeth chat with Simon Talling–Smith the head of British Airways in North America about the advances in in-flight meals service since then. British Airways has been a leader in creating new menus over the years and also in researching just how food tastes [...]
American Airlines’ new Flagship® Check-in at Los Angeles International Airport is nothing short of spectacular. Paul chats with American Airlines exec, John Tiliacos about how the employes got together to create the new space almost overnight. There’s a separate curbside entrance with drive-up and drop-off convenience complete with a doorman on the day we were there, [...]
American Airlines Vice President of Airport Services tells Paul and Elizabeth how American created a boarding process that not only speeds up things, but has also resulted in more space for carryon luggage. They also talk about American’s efforts to provide priority seating opportunities and the airline’s policy for boarding uniformed service personnel first.
For years American Airlines and its employees have worked with veteran’s groups to provide philanthropic services for military personnel. Captain Steve Blankenship, Managing Director – Veterans Initiatives at America Airlines chats with Paul about recent initiatives the program has undertaken. A recent effort was a joint effort with Ride 2 Recovery, an organization which took [...]