Santa Barbara Biltmore One Of America’s Iconic Hotels

Podcast: Play in new window | Download (Duration: 25:00 — 22.9MB)

General Manager Karen Earp has helped make the Four Season’s Santa Barbara Biltmore Resort into one of the world’s best. She brings a global perspective from her work in other luxury hotels around the world and in this conversation she chats with Paul and Elizabeth about what makes a great hotel and what guests should expect from hotels at the top. She reveals some of the behind the scenes details that go into creating the perfect guest experience.